New Comprehensive Litigation Support Salary &

Utilization Survey Shows Interesting Facts and Figures



Executive Summary

The Organization of Legal Professionals (OLP) has been surveying Litigation Support Professionals Litigation Support Professionals to uncover interesting insights and valuable facts to help LSPs make the most of their careers. The survey, sponsored by ZyLab and Career Numbers, is unlike traditional salary and utilization surveys. The survey is left open to regularly update the information and release new and interesting insights. Additionally, OLP/Zylab will continue to provide free access to the updated results to each person who completes the survey.

The Organization of Legal Professionals (OLP) is a non-profit organization providing continuing legal education and certification exams to the legal community. The organization offers courses in eDiscovery, litigation support, project management and other timely topics. OLP also offers over 40 scholarships per year to long-term unemployed legal professionals.

The goal of the survey is to empower legal professionals to make the most of their careers by providing personalized career information, giving them better insight into the implications of their decisions. Companies are using data to earn larger profits, sports teams are using data to build better teams, and now it's time for law firm employees to start using data to make the most of their careers.

The survey replaces generic statistics such as "people with law degrees earn, on average, 20% more over their careers than those with Bachelors degrees" with smart comparisons, such as "people like you (based on your education, experience, career goals, work ethic, and more) earn, on average, 34% more over their careers by attending a top 25 law school program, feel 42% more satisfied with their career, work 6 hours more per week, and feel 14% more stressed."

The survey has been completed by almost 300 firms across the U.S. Here are some of the many insights uncovered to date:

• Nearly three-quarters of Litigation Support Professionals (LSPs) reported being paid an annual salary with the average salary equal to $75,700.

• The average Litigation Support Manager earns $111,000 per year while their direct reports average $89,300 of total compensation per year.

65% of LSPs received an annual bonus, and a super majority reported that the size of their bonus was based on merit and/or their employer's success.

• The average annual raise was 3.1% this past year, with the highest and lowest earning LSPs receiving the lowest annual raises on a percentage basis.

• 55% of LSPs agree or strongly agree that their employer's technology makes it easy for them to do their work well, while 27% say that their employer's technology is antiquated or somewhat antiquated.

• Nearly 32% consider themselves satisfied with their positions while almost 30% are dissatisfied with the recognition that they receive.

• More than half of LSPs believe that their employer's reputation is within the top 20% of their industry.

• 55% are satisfied to moderately satisfied with their work/life balance and over 70% are moderately satisfied to satisfied with their boss.

• LSPs consider on-the-job training to be the most valuable training method, followed by Webinars, Seminars, and then Self-Study.

• Two-thirds of LSPs are satisfied or mostly satisfied with their career, while only 51% are satisfied or mostly satisfied with their compensation.

• 62% of LSPs have a private office while 52% have an office window.

• While less than 10% of LSPs are actively looking for a new job, the majority are open to better employment opportunities.

Conclusion: Litigation Support is a hot area. Candidates are paid well, the work is interesting and while LSP's do not feel they receive as much recognition as they would like, it appears to be an area of strong consideration for those with excellent technology background even without legal knowledge.

This is a small portion of the insights that are available to participants who have completed the comprehensive salary and utilization survey.

OLP/Zylab will continue to update the information, so check back quarterly for updated reports and new insights. For more information regarding ZyLab, go to:

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